Recovery Key

What is a Recovery Key

For maximum security, Verum Messenger encrypts all chats with a unique Encryption Key.

Encryption key example:

EsUF Z8TQ 5FVb dDwJ 91Qw WkgF MWLM QvPx VTQM ot1n p629 Nwj8

The recovery key is the only way to restore chats after logging out or transferring them to a new device.

How to get a Recovery Key

You receive your first Recovery Key when registering an account.

If your Recovery Key has been lost, then you can create a new Recovery Key, even if you do not remember the old one, but all old messages created with the old key will be lost.

ATTENTION! After receiving a new key, messages created with the old key will become inaccessible.

How to restore chats with a Recovery Key

After logging out of your account or logging in on a new device, you will need to enter your Recovery Key to restore all chats, otherwise all chats will be encrypted.

NB: For security purposes, Verum Messenger only allows you to log in to one account from one device. If you log into your account on another device, the first one will be logged out.

How to restore chats with a Recovery Key:

1. Open Verum Messenger.
2. Go to Settings.
3. Tap “Recovery Key” > “Restore Chats”.
4. Enter your Recovery Key.
5. Tap “Restore Chats”.

If the correct Recovery Key was entered, then all chats will be decrypted and you will be able to continue using Verum Messenger.

How to get a new Recovery Key

1. Open Verum Messenger.
2. Go to Settings.
3. Tap “Recovery Key” > “Get my Recovery Key”.
4. Verify your identity with biometrics or a passcode (if enabled).
5. Tap “Create New Recovery Key”.
6. Copy the Key.
7. Tap “Confirm”.
8. Save the Recovery Key.